Privacy Policy

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This privacy policy will explain how The Hope Foundation uses the personal data we collect from you when you use our website.

Topics:

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• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

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What data do we collect?

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The Hope Foundation collects the following data:

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• Personal identification information (Name, email address, phone number, etc.)

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How do we collect your data?

 

You directly provide The Hope Foundation with most of the data we collect. We collect data and process data when you:

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• Register online or submit a support request or sign up to our newsletter.

• Voluntarily complete a survey or provide feedback via email.

• Use or view our website via your browser’s cookies.

 

How will we use your data?

 

The Hope Foundation collects your data so that we can:

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• Process your requests and help with any submitted queries.

• Email you with updates and with our newsletter if requested.

 

How do we store your data?

 

The Hope Foundation securely stores your data at online on a secure server or via secure cloud servers.

The Hope Foundation will keep your personal data for 12 months or until you cancel your subscription/membership. Once this time period has expired, we will securely delete your data.

 

Marketing

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The Hope Foundation would like to send you information about our projects and services that we think you might be interested in.

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If you have agreed to receive update emails, you may always opt out at a later date.

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You have the right at any time to stop The Hope Foundation from contacting you.

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If you no longer wish to be contacted please use the contact us page.

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What are your data protection rights?

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The Hope Foundation would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

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The right to access – You have the right to request The Hope Foundation for copies of your personal data. We may charge you a small fee for this service.

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The right to rectification – You have the right to request that The Hope Foundation correct any information you believe is inaccurate. You also have the right to request The Hope Foundation to complete the information you believe is incomplete.

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The right to erasure – You have the right to request that The Hope Foundation erase your personal data, under certain conditions.

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The right to restrict processing – You have the right to request that The Hope Foundation restrict the processing of your personal data, under certain conditions.

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The right to object to processing – You have the right to object to The Hope Foundation’s processing of your personal data, under certain conditions.

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The right to data portability – You have the right to request that The Hope Foundation transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@the-hope-foundation.co.uk

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Cookies

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Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

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For further information, visit allaboutcookies.org.

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How do we use cookies?

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The Hope Foundation uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

What types of cookies do we use?

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There are a number of different types of cookies, however, our website uses:

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• Functionality – The Hope Foundation uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

 

How to manage cookies

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You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

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The Hope Foundation website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

 

The Hope Foundation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

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How to contact us

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If you have any questions about The Hope Foundation’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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Email us at: info@the-hope-foundation.co.uk